As a general rule, a tool is considered repairable when an exploded view is available and, therefore, spare parts can be supplied. In general, the following Bahco product families are classified as repairable:

• Torque tools
• Electric tools
• Pruning tools
• Cordless power tools
• Hydraulic tools
• Pneumatic tools
• Selected automotive tools, such as car boosters

To check whether a specific tool is repairable, consult the After Sales Document Portal to verify whether an exploded view is available. Alternatively, contact your nearest Bahco distributor for assistance.

Bahco has in-house repair centres and a network of external repair centres covering repairs, maintenance and calibration for Bahco tools. Contact the Bahco distributor who sold you the tool to arrange this service.

If your tool is out of warranty and you do not know where it was purchased, please contact your nearest Bahco distributor to arrange a service.

Bahco tools are manufactured and designed for professional use. You can find the general warranty here.

• Wear and tear caused by use (brushes, discs, saws, blades, vanes, etc).
• Damage caused by misuse (lack of lubrication, lack of maintenance, use in incorrect applications, use in extreme environmental conditions for which the equipment is not designed, etc.).
• Equipment with modifications or unauthorised repairs.

Misuse includes any use of the tool that is not in accordance with the operating instructions or its intended purpose. Examples include improper handling, overloading, unauthorized modifications or repairs, the use of non-approved accessories or spare parts, operation outside the specified limits, lack of required maintenance, or damage caused by accidents, neglect, or improper storage. Any failure resulting from such misuse is not covered by the warranty.

“Normal wear and tear” refers to the gradual deterioration of components resulting from regular use of the tool throughout its service life. Examples include worn cutting blades, brushes, seals, bearings, batteries with reduced capacity due to aging, and other consumable parts. Such wear is expected and is not considered a manufacturing defect. Therefore, replacement of worn components due to normal use is not covered by the warranty unless the wear is the direct result of a proven manufacturing or material defect.

The warranty period begins on the date of purchase. This date can be checked on the invoice or any other document of equivalent legal value. By handing over this document together with the faulty tool to our Bahco distributor, they will be able to arrange the repair or replacement.

Bahco is committed to our customers’ “right to repair” in order to extend the service life of our tools as much as possible. We have official spare parts and repair manuals available for our customers so that service operations can be carried out easily and safely.

In the After Sales Document Portal, you will find all exploded views, allowing you to quickly identify the required spare part and its corresponding product code. Any end user can purchase genuine Bahco spare parts from our official distributors.

Bahco has maintenance, calibration and repair manuals for products classified as repairable. You can access them through the After Sales Document Portal, where you will find all service documentation available for repairing your Bahco tools.

Whether a specific tool can be repaired depends on the nature of the fault, the availability of spare parts, and the overall condition of the tool.

If you are unsure, contact your local Bahco distributor or authorized service center. They will assess the tool and determine whether it can be repaired in a safe, reliable, and cost-effective manner.

Check the exploded view for your Bahco tool via the After Sales Document Portal. Each component is clearly illustrated and linked to its corresponding spare part number, making it easy to identify.

To ensure you select the correct spare part, first verify your tool’s model and product number, as some parts may vary between different versions of the same product. Spare parts can then be purchased from an authorised distributor.

If you are unsure which part is required, your local Bahco distributor can help you identify the correct spare part using the tool’s model number, serial number, or a description of the issue.

If your tool is classed as “repairable” and the required spare part is no longer available when you make your request, or if your tool cannot be repaired safely or cost-effectively, Bahco offers Renewal Plans as an alternative service solution.

Under a Renewal Plan, Bahco buys back your damaged tool and deducts its appraised value from the purchase price of a new one. The appraisal is based primarily on the tool’s condition and its years of service.

This gives you the opportunity to replace your tool with a brand-new Bahco product at a reduced price, while the damaged tool is returned to Bahco for responsible recycling and recovery of reusable components and materials, supporting our commitment to sustainability and the circular economy.

Don’t worry. If your tool cannot be repaired or the repair is not economically worthwhile, Bahco offers alternative service solutions through our Renewal Plans.

Depending on the condition of the tool and its years of service, you can choose between repairing your existing tool or purchasing a brand-new replacement at a special price. This allows you to continue working with a reliable tool while benefiting from a cost-effective replacement solution.

To process your warranty claim or repair request as quickly as possible, please provide the following information to our official distributor:

• The tool’s serial number.
• Proof of purchase (invoice or receipt)
• A description of the problem or fault.
• Your contact details

Providing complete and accurate information helps us verify the warranty status, identify the product, and process your request more efficiently. If proof of purchase is not available, Bahco may use the tool’s manufacturing date or other product traceability information, depending on the product and local warranty policy.

Most of Bahco service documents, such as exploded views, spare parts lists, video guides, and repair procedures, are designed to be highly visual and intuitive. Because they rely primarily on images, diagrams, symbols, and step-by-step illustrations, they are intended to be understood regardless of language and, in many cases, do not require translation.

Unlike user manuals, service documentation is generally intended for trained personnel and is not subject to the same legal translation requirements in most markets.

If a document is not available in your language and the English version does not suffice, our Bahco Sales unit in your country can provide assistance if needed.

The easiest way is to provide the tool’s serial number and the proof of purchase (invoice or receipt). The warranty period is normally calculated from the original purchase date.

If proof of purchase is not available, Bahco may determine the warranty status using the manufacturing date or other product traceability information, depending on the product and local warranty policy.

If you are unsure whether your tool is still covered, please contact your local Bahco distributor or an authorized service center. They will verify the warranty status and advise you on the next steps.

To maximize the service life of your battery, follow these recommendations:

• Use only Bahco-approved chargers and batteries.
• Store the battery in a cool, dry place, away from direct sunlight and extreme temperatures.
• Avoid exposing the battery to excessive heat, moisture, or freezing conditions.
• Recharge the battery before it is completely discharged whenever possible.
• If the battery will not be used for an extended period, store it partially charged (around 40–60%) and recharge it every few months.
• Keep the battery terminals clean and dry.
• Follow the maintenance and charging instructions provided in the user manual.

Lithium-ion batteries naturally lose capacity over time due to aging and repeated charge cycles. Proper use, storage, and charging practices can significantly extend their service life and maintain their performance.