AFTER SALES SERVICES
FAQs
Where can I get my Bahco tool repaired?
Bahco has a network of external repair centres covering repairs, maintenance and calibration for Bahco tools.
POWER SECATEURS
We maintain a network of service repair facilities where your tools will be maintained and repaired by qualified experts and with genuine spare parts. To get the best out of your tools and keep them working season after season, you need to take care of your secateurs, and we want to help you protect them. With proper service and maintenance of your secateurs, its lifetime will increase significantly and overall costs will decrease.
Contact your nearest authorised Bahco Service Agent below:
Randlles Hardware
David Randell
440 Prospect Rd Kilburn, SA, 5084 Phone: (08) 8262 6939
Huntson PTY Ltd
Richard Penalurick
Kingsvale Vineyard Kingsvale Rd Kingsvale, NSW, 2587 Phone: 0429 999 543
Swat Winery & Vineyard Supplies
Rob
38 Farrall Rd Midvale, WA, 6065 Phone: (08) 9374 0210
Swat Winery & Vineyard Supplies
John Battistessa
25 Jersery St Cowaramup, WA, 6284 Phone: (08) 9374 0210
Alfs Machinery
Alf
7 Ramsay Tce Donnybrook, WA, 6239 Phone: (08) 9731 1005
Nail Quip
Rory Jordan
125 Beresford Rd Lilydale, VIC, 3140Phone: (03) 9735 1871
If your tool is out of warranty and you do not know where it was purchased, please contact your nearest Bahco retailer to arrange service
What warranty do Bahco tools have?
Bahco tools are manufactured and designed for professional use. You can find the general warranty here.
What is excluded from the warranty?
- Wear and tear caused by use (brushes, discs, saws, blades, vanes, etc).
- Damage caused by misuse (lack of lubrication, lack of maintenance, use in incorrect applications, use in extreme environmental conditions for which the equipment is not designed, etc.).
- Equipment with modifications or unauthorised repairs.
When does the warranty period start and how can I claim the warranty on a faulty tool?
The warranty period begins on the date of purchase. This date can be checked on the invoice or any other document of equivalent legal value. By handing over this document together with the faulty tool to our Bahco retailer, he will arrange the repair or replacement.
Where can I get Bahco tool parts and where can I buy spare parts, consumables and accessories?
Through the retailer who sold you the tool.
Where can I get repair manuals and technical documentation?
Bahco has maintenance, calibration and repair manuals for products classified as repairable. You can access them by requesting them from one of our Bahco retailers, who will provide them in digital format.
What warranty do Bahco tools have?
Bahco tools are manufactured and designed for professional use. You can find the general warranty here.
What is excluded from the warranty?
- Wear and tear caused by use (brushes, discs, saws, blades, vanes, etc).
- Damage caused by misuse (lack of lubrication, lack of maintenance, use in incorrect applications, use in extreme environmental conditions for which the equipment is not designed, etc.).
- Equipment with modifications or unauthorised repairs.
When does the warranty period start and how can I claim the warranty on a faulty tool?
The warranty period begins on the date of purchase. This date can be checked on the invoice or any other document of equivalent legal value. By handing over this document together with the faulty tool to our Bahco retailer, he will arrange the repair or replacement.
Where can I get Bahco tool parts and where can I buy spare parts, consumables and accessories?
Through the retailer who sold you the tool.
Where can I get repair manuals and technical documentation?
Bahco has maintenance, calibration and repair manuals for products classified as repairable. You can access them by requesting them from one of our Bahco retailers, who will provide them in digital format.